Privacy Policy

Who we are

Proffyn is a product advisory and delivery consultancy. This website is operated by Proffyn. For the purposes of this policy, “we” means Proffyn.

Data we collect

We may collect and process the following:

• Contact form: When you submit the contact form, we receive your name, email address, and message. This data is processed and stored via our hosting provider (Netlify) so we can respond to your enquiry.
• Usage data: Our hosting and any analytics we use may collect technical data such as IP address, browser type, and pages visited. We use this only to operate and improve the site.
• Cookies: This site may use strictly necessary cookies (for example for form or security purposes). We will update this policy if we introduce optional cookies (e.g. analytics).

How we use your data

We use your data to:

• Respond to enquiries and provide the services you request
• Run and secure this website
• Comply with legal obligations where applicable

We do not sell your personal data to third parties.

Legal basis and retention

We process your data on the basis of your consent (when you submit the contact form), our legitimate interests (running the website and business), and where required by law. We keep contact form submissions and related correspondence for as long as needed to deal with your enquiry and any follow-up, and for a reasonable period thereafter for record-keeping.

Sharing and transfers

We use Netlify to host this site and to process form submissions. Data may be stored or processed in the United States or other countries where Netlify or its sub-processors operate. By using the contact form, you consent to such transfer. We do not share your data with other third parties except where required by law or with your consent.

Your rights

Depending on where you are, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to processing. You may also have the right to data portability or to complain to a supervisory authority. To exercise these rights or ask questions about your data, contact us using the details below.

Security

We take reasonable steps to protect your data. Communication over the internet is not completely secure; we encourage you not to send sensitive information by email or form unless necessary.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions or to exercise your rights, contact us at chris@proffyn.com or +44 (0) 7938 158044.